Categories / Chatbase

Chatbase

Builds AI support agents trained on your own content, which answer customers on your website and other channels. Plans are sized by monthly message credits.

Free plan
Yes
Starting price
$40/mo
Pricing model
Freemium
Verification
Unverified
Last checked

Prices may change. These are correct as of 9 Nov 2026. Please confirm on the vendor's own page before you pay.

Unverified: Partly checked. Monthly prices (USD) are the same on several Chatbase pages. Yearly-billed prices come from one Chatbase blog post that says it was checked against the pricing page on 2026-07-01. The pricing page itself could not be opened directly.

Free plan

Free plan. A free plan exists with 50 message credits a month and no credit card. Chatbots on the free plan are deleted after 14 days of inactivity.

Plans and prices (USD)

Swipe the table sideways to see what each plan includes.

PlanBilled monthlyYearly, per monthWhat it includes
Free
per flat
$0 not recorded
  • 50 message credits a month
  • 1 team member
  • No credit card required
Hobby
per flat
$40 $32
  • 700 message credits a month
  • 2 members
  • Advanced models
Standard
per flat
$150 $120
  • 4,000 message credits a month
  • 3 members
  • Built-in Helpdesk, voice, telephony and API access
Pro
per flat
$500 $400
  • 15,000 message credits a month
  • Higher limits and more advanced analytics

"Not recorded" means we did not find that price, not that it is free. Prices exclude tax and can differ by country.

Where it may fit

  • Small businesses automating repeat customer questions
  • Teams that want AI answers with human handoff

Taken from what the vendor says the tool does. We have not tested it.

What to watch

  • Chatbase's own summary page names the paid plans Hobby, Basic and Business, while its blog posts say Hobby, Standard and Pro; the prices match.
  • Older Chatbase posts give different credit numbers (2,000, 12,000 and 40,000), so check the current limits on the pricing page.
  • Enterprise pricing is custom and not listed.

Sources

Open Chatbase's own site · Report a mistake on this page