Categories / Crisp

Live chat, shared inbox and AI support agent (Hugo) for websites, priced per workspace rather than per agent.

Free plan
Yes
Starting price
$45/mo
Pricing model
Freemium
Verification
Unverified
Last checked

Prices may change. These are correct as of 9 Nov 2026. Please confirm on the vendor's own page before you pay.

Unverified: Partly checked. Read from crisp.chat/en/pricing (USD per workspace per month). The page shows no annual price, so annual is left empty.

Free plan

Free plan. A Free plan exists; any paid plan can be tried free for 14 days (vendor pricing page).

Plans and prices (USD)

Swipe the table sideways to see what each plan includes.

PlanBilled monthlyYearly, per monthWhat it includes
Free
per flat
$0 not recorded
  • 2 seats
  • 100 customer profiles
  • Website chat widget and shared inbox
  • No AI credits
Mini
per flat
$45 not recorded
  • 4 seats
  • 5,000 customer profiles
  • Shared email inbox
  • $5 of AI credits (about 90 automated conversations)
Essentials
per flat
$95 not recorded
  • 10 seats
  • 50,000 customer profiles
  • Omnichannel inbox, workflow builder, knowledge base
  • $25 of AI credits (about 450 automated conversations)
Plus
per flat
$295 not recorded
  • 20+ seats (extra seats $10 per month)
  • 200,000 customer profiles
  • AI-first support suite and customer portal
  • $75 of AI credits (about 1,350 automated conversations)

"Not recorded" means we did not find that price, not that it is free. Prices exclude tax and can differ by country.

Where it may fit

  • S
  • m
  • a
  • l
  • l
  • s
  • u
  • p
  • p
  • o
  • r
  • t
  • t
  • e
  • a
  • m
  • s
  • t
  • h
  • a
  • t
  • w
  • a
  • n
  • t
  • f
  • l
  • a
  • t
  • p
  • e
  • r
  • -
  • w
  • o
  • r
  • k
  • s
  • p
  • a
  • c
  • e
  • p
  • r
  • i
  • c
  • i
  • n
  • g
  • i
  • n
  • s
  • t
  • e
  • a
  • d
  • o
  • f
  • p
  • e
  • r
  • -
  • s
  • e
  • a
  • t
  • p
  • r
  • i
  • c
  • i
  • n
  • g
  • .

Taken from what the vendor says the tool does. We have not tested it.

What to watch

  • AI usage (Hugo) runs on metered credits on top of the flat plan fee.
  • Extra seats are shown as $10 on the pricing page but as EUR 10 on a vendor comparison page.
  • Annual billing discount not read.

Sources

Open Crisp's own site · Report a mistake on this page