Categories / Tidio
Tidio
Live chat, a shared help desk and an AI agent called Lyro for answering customers on your website and social channels. Plans are sized by billable conversations, not seats.
Prices may change. These are correct as of 9 Nov 2026. Please confirm on the vendor's own page before you pay.
Unverified: Partly checked. Prices (USD per month) read from Tidio's own pricing page and Tidio's own blog posts that quote the pricing page, in 2026-11. The pricing page shows Starter at $24.17 and Growth from $49.17 on annual billing. The blog posts give the monthly-billing prices ($29 and $59).
Free plan
Free plan. A free plan exists with 50 billable conversations a month and up to 10 seats. New accounts also get a 7-day trial of paid features.
Plans and prices (USD)
Swipe the table sideways to see what each plan includes.
| Plan | Billed monthly | Yearly, per month | What it includes |
|---|---|---|---|
| Free per flat |
$0 | not recorded |
|
| Starter per flat |
$29 | $24.17 |
|
| Growth per flat |
$59 | $49.17 |
|
| Plus per flat |
not recorded | $300 |
|
"Not recorded" means we did not find that price, not that it is free. Prices exclude tax and can differ by country.
Where it may fit
- Small online stores and teams needing website chat
- Teams that want an AI agent answering repeat questions
Taken from what the vendor says the tool does. We have not tested it.
What to watch
- Growth price rises with the conversation quota; $49.17 is the starting price for 250 conversations.
- The Lyro AI agent is a separate add-on from $32.50 a month on annual billing for 50 AI conversations, and Flows is a separate add-on from $24.17. Neither is in these plans.
- Premium is custom-priced and not listed.
Sources
- Tidio pricing page (checked 9 Nov 2026)